At Yuli Roamer, we are dedicated to ensuring that your travel products reach you in a timely and secure manner. Below is our shipping policy to help you understand the process and estimated delivery times.
1. Shipping Methods
We offer reliable and secure shipping through reputable carriers. Shipping methods and times may vary based on your location.
2. Processing Time
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Time
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Domestic Shipping: Estimated delivery time is 5–7 business days, depending on your location.
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International Shipping: Estimated delivery time is 10–15 business days, depending on the destination country and customs clearance times.
Please note that these times are estimates and may vary due to factors such as weather conditions, holidays, or delays from our shipping partners.
4. Shipping Costs
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Shipping costs are calculated at checkout based on your delivery address and the weight of your order.
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We currently offer free shipping on orders over a certain amount. Please check our website for specific details on promotions.
5. Order Tracking
Once your order has been shipped, you will receive an email notification with a tracking number (if available). You can use this tracking number to track your package’s progress.
6. Delivery Issues
If you experience any issues with the delivery of your order, such as delays or damages, please contact us immediately at [email protected]. We will work with the carrier to resolve the situation as quickly as possible.
7. Lost or Stolen Packages
We are not responsible for packages that are lost or stolen after the carrier has marked them as delivered. We recommend checking your tracking information and contacting the carrier to resolve the issue.
8. Contact Us
If you have any questions or concerns regarding our shipping policy, please contact us at:
Email: [email protected]